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Configuring Chatflow Nodes

In the Chatflow Editor, users can configure and customize individual nodes to define the chatbot's behavior and interactions. These nodes are the fundamental building blocks of the chatflow, enabling dynamic responses and guiding the conversation seamlessly.

Each node corresponds to a specific action within the chatflow, such as sending a message, asking a question, or triggering a system function.

Message Node Configuration​

The Message Node is one of the most essential nodes within a chatflow, as it controls how the chatbot communicates with users. This node allows you to configure various types of responses based on user input and the flow's logic.

Capabilities of the Message Node:​

  • Send Information: The message node can send predefined text or structured information to users based on certain triggers.
  • Solicit Responses: Use the node to ask questions, request user input, or initiate a prompt for further interaction.
  • Provide Quick Replies: You can provide buttons or interactive options that users can click to continue the conversation, making the interaction smoother and quicker.
  • Display Rich Media: Enhance the conversation by embedding rich media like images, videos, or carousels to offer a more engaging user experience.

Steps to Edit a Message Node:​

  1. Select the Node: Click on the message node within the visual flow to open its settings panel.
  2. Enter Content: Write the message or content you want the chatbot to display.
  3. Enhance the Message: Add multimedia elements such as images, videos, buttons, or quick replies if needed to improve user interaction.
  4. Save Changes: Click the Save Chatflow button to ensure your edits are saved.

This configuration ensures that your chatbot sends the right message at the right moment, creating an effective and responsive user experience.

Adding More Actions​

Once the message node is configured, you can continue building the chatflow by adding more nodes and actions. The Chatflow Editor provides flexibility to structure conversations with additional actions such as:

  • Add Trigger Points: Define specific events or user inputs that activate particular nodes or actions. This allows for contextual and reactive chat behavior.
  • Configure Responses: Tailor responses based on user inputs or conditions, providing a personalized experience.
  • Branch the Flow: Create branching paths in the conversation to guide users through different routes depending on their answers or actions.

By adding these actions, you can create a more dynamic and interactive chatflow that adapts to various user needs and scenarios.

Summary​

The Chatflow Editor provides full control over your chatbot's behavior, allowing you to configure nodes that manage everything from sending messages to handling user inputs and actions. By strategically placing and configuring these nodes—like message nodes, questions, triggers, and branching actions—you can design an intelligent, engaging, and fully automated chatbot that delivers high-quality user experiences and automates key processes effectively.